Template
Customer interview request template
Invite customers to a short research interview.
See the structure
A look at how these questions lay out in the builder, and how the same questions appear to the person answering.
Builder · customer interview request
Section 1
- 1Name and email Email
- 2How do you use the product? Multiple choice
Section 2
- 3Best times for a 30-minute call Date
Illustrative structure. The real builder lets you rename, reorder and retype every question.
Respondent preview
Customer interview request
A one-question-at-a-time layout keeps this easy on a phone.
Name and email
name@example.com
How do you use the product?
Option one
Option two
Best times for a 30-minute call
Select a date
Scroll to preview all 3 questions. Questions are illustrative.
How to customize it
- Remove any question you will not act on.
- Reword questions in the language your audience uses.
- Tell people what happens after they submit.
- Test the form on your phone before sharing.
FAQ
What is a customer interview request?
Invite customers to a short research interview.
Can I change the questions?
Yes. Treat the questions below as a starting point and edit them to fit your situation.
Should every question be required?
Only require what you truly need to reply. Optional questions tend to get more completed forms.